Weird iCloud glitch locks a user out because of her surname

iCloud is mistaking a user’s surname for a piece of computer code, denying her access to the service. The glitch was brought to light by actor Rachel True, who’s been unable to access her iCloud for over 6 months because she typed in her surname with a lowercase “t”.

In computer systems, “true” and “false” are used to indicate whether a condition is met or not. In theory, the same iCloud glitch might be triggered by typing in other programming logic values in the name field -- “false” or “null”, for example.

Rachel True expressed her frustration on Twitter. The actor also mentioned ...

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