Apple tells its Geniuses that replacement iPhone units are delayed by up to four weeks
If you are expecting Apple to send you a replacement for a severely damaged iPhone, you might have to be patient. , the company recently informed its technical support staff working in Apple Stores that these replacement units are going to be in very short supply over the next two to four weeks. In an internal menu to Apple Geniuses who handle iPhone repairs and replacements at Apple Stores, the company said that customers should be informed that they can have their replacement unit mailed to them. Apple also said that customers should be advised that they can receive a loaner.
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