Study shows T-Mobile will treat you best when buying a new phone

T-Mobile announced recently, that it’s removing bots from its customer support hot lines, and it appears that its efforts for better customer service are showing results. J.D. Power, a company that specializes in customer analysis, released its latest report that evaluates people’s experience when shopping for wireless devices. The research examines three different ways consumers buy new phones: via telephone, online and in a store.

When it comes to the so-called full-service carriers, meaning Verizon, AT&T, T-Mobile and Sprint, the one that came ahead was T-Mobile, scoring 854 ...

Source PhoneArena https://ift.tt/2nLTE9S
via Seoandserver